Grievance & Complaints Procedure
This procedure applies to all internal and external stakeholders of Logisquire Solutions Pvt. Ltd., including employees, contractors, clients, members of the public, and any associated parties.
We are committed to upholding a safe, ethical, and legally compliant environment for everyone we work with and serve.
Scope of the Procedure
You are encouraged to raise a complaint or grievance if you believe there has been:
- A violation of our Security Operations Management System (SOMS)
- A breach of local, national, or international law, including human rights
- Any form of non-compliance or unethical conduct related to our operations
Our Commitment
At Logisquire Solutions Pvt. Ltd., we are committed to:
- Acknowledging and documenting all grievances promptly
- Responding in a consistent, transparent, and accountable manner
- Identifying root causes of issues raised
- Taking appropriate corrective and preventive action
- Evaluating the effectiveness of those actions
- Promoting continuous improvement across all areas of our business
Filing a Complaint or Grievance
If you wish to report a concern, please contact us directly.
We handle all complaints with confidentiality, professionalism, and in line with our internal review protocols.
Email: info@logisquireshop.in
Internal & External Submissions
To submit a formal grievance or to access the Complaint Submission Form:
