At Logisquire Solutions Pvt. Ltd., your satisfaction is our priority. If something isn’t right with your order, we’re here to help make it right.
Returns
We gladly accept returns within 30 days from the date of delivery.
If more than 30 days have passed since your item was delivered, unfortunately, we cannot offer a refund or exchange.
Refunds
Once we receive and inspect your returned item, we’ll send you an email notification confirming its arrival and the status of your refund.
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If your refund is approved, it will be processed within 7–10 business days.
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The amount will be automatically credited to your original method of payment.
Late or Missing Refunds
If you haven’t received your refund yet:
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Double-check your bank account.
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Contact your payment provider, as processing times may vary.
If you’ve done both and still haven’t received your refund, please contact us at info@logisquireshop.in.
Sale Items
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Only regular-priced items are eligible for a refund.
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Sale or discounted items are non-refundable.
Exchanges
We only replace items if they are defective or damaged.
To request an exchange for the same item, please contact us at info@logisquireshop.in.
Once your exchange is approved, we will process and ship the replacement within 7–10 business days.
If you have any further questions about your order or our return process, don’t hesitate to reach out. We’re here to assist you.
Order Cancellation Policy
At Logisquire Solutions Pvt. Ltd., we understand that plans can change. If you need to cancel your order, we’re here to help — within our cancellation guidelines.
Cancellation Window
Orders placed on www.logisquireshop.in can be cancelled within 12 hours of placing the order.
To request a cancellation, please email us at info@logisquireshop.in
Be sure to include your order number for quicker processing.
Cancellation Charges
A handling fee of 5% of the order value or ₹50 (whichever is higher) will be deducted from your refund.
If your order has already been dispatched, any applicable shipping charges will also be deducted.
How to Cancel Your Order
To initiate a cancellation:
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Email us at info@logisquireshop.in
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Include your order number and a brief reason for cancellation
⚠️ Important Note
Cancellations can only be processed before your order is packed or shipped from our warehouse.
Once your order has been dispatched, it is no longer eligible for cancellation. In such cases, please refer to our Return & Refund Policy for available options.
